In his witness statement to the public inquiry, former Post Office Director of Communications Mark Davies claimed Paula Vennells acted with “integrity and care” when dealing with the issues raised by campaigning Subpostmasters. In the same statement he states Vennells is a woman of “deep integrity” who is “guided by deeply held personal values.”
On 17 Dec 2014 Vennells celebrated Davies’ professional skill and her own much-vaunted integrity and care. Vennells declared a recently-broadcast One Show film on the suffering of prosecuted, hounded and sacked Subpostmasters had left her “bored”. She dismissed the MP (Kevan Jones) who appeared in the segment as “full of bluster” (mocking him by asking “who?”), and stated that long-term campaigner Jo Hamilton “lacked passion”.
Mark Davies, in Vennells’ opinion, had done a brilliant job on the piece, achieving “a balance of reporting beyond anything I could have hoped for”, right down to the “statements stamped across the screen with the Post Office sign as a back drop”. Judge for yourself how boring or otherwise this is:
Get a room
On 28 December, after Vennells had been awarded a CBE in the New Year’s Honours List, Vennells wrote to Davies: “I wanted to thank you personally for your huge contribution towards this honour… I have lost count of the number of times I have relied on your judgement, listened to your wisdom and then taken your advice over the last few years. Your call was always the right one: guiding us through stormy waters of all kinds.”
On 21 March 2019, after the Post Office board had agreed its batshit attempt to have the judge in Bates v Post Office recuse himself from the group litigation on grounds of his apparent bias, the pair exchanged sickly text messages.
“I was so proud of the board yesterday”, spoffed Davies. “It’s hard work but I think we are doing a good job.”
“Yes, I felt the same about the board”, Vennells simpered. “Very proud and pleased. Difficult but completely the right decision.”
As Vennells acknowledged on Day 2 of her evidence, the pair stayed in touch after both had left the Post Office, with Davies in 2020 providing “media lines” for Vennells to take in preparation for the Inquiry. They were clearly close.
Adverse media coverage vs helping falsely convicted people
Vennells thought Davies was an underling she could trust and whose advice she could rely on. On 6 July 2013, Vennells was trying to work out how to respond to Second Sight’s Interim Report. Although the report wasn’t published until 8 July, Vennells and her team had early sight (forgive the pun) of it. Vennells sent an email to her executive team in which she knocked about a few ideas including the possibility of getting “external lawyers” to look at “our 500 prosecutions” and “review all cases of false accounting, eg., over the last 5-10 years” repeating further down the email “could we review all?”
Mark Davies, who was cc’d in the email, responded the next morning. For some reason he chose to exclude the General Counsel and other execs on the cc list and send his reply to Vennells directly.
“I am very concerned,” wrote Davies “that we may get to a position where we go so far in our commitments that we actually fuel the story and turn it into something bigger than it is. I am not at all complacent about the issues, but there is real danger in going too far in commitments about past cases.
I say this for two reasons:
– first the substance of the report doesn’t justify this response. Indeed the report is at such a level that our current media strategy would mean there would be some coverage, but not very much (the usual suspects).
If we say publicly that we will look at past cases (and whatever we say to JA or JFSA will be public) whether from recent history or going further back, we will open this up very significantly, into front page news. In media terms it becomes mainstream, very high profile. It would also give JA a very strong case for asking for a Parliamentary statement from BIS.
– my second concern is the impact that this would have more broadly. It would have the “ballistic” impact which AB fears. It could lead to a very public narrative about the very nature of the business, raising questions about Horizon… and having an impact on public views about the Post Office and really widening the issue to the whole network.”
This is about a clear a message as Vennells could get. Don’t look to see if past prosecutions are unsafe because it will generate negative media coverage.
What did she do?
A grossly improper perspective
Jason Beer KC picked it up with Vennells at the Inquiry:
JB: Do you agree his first point says you should make a decision about the extent to which you review possible past miscarriages of justice by reference to the extent of media coverage that it will generate?
PV: It does say… it could be read that way. That wasn’t my…
JB: Is there another way of reading it?
PV: I wouldn’t have…
JB: …and, if there is, please explain which words help to read it in a different way. He’s saying, “Don’t go back 10 years or say that you’ll go back 10 years, our current approach would mean there’s going to be some coverage but not very much, the usual suspects. If we ay we’ll look back at past cases, we’ll be on the front page”. Isn’t he directly saying…
PV: Yes, I can see that that’s what he is saying.
Beer wondered if this might be a “grossly improper perspective”. Vennells agreed.
“To what extent did what Mr Davies advises here affect your decision making?” he asked.
“I would never… have taken a decision based on the advice of one colleague”, replied Vennells. “Never. My way of working was to take as many different views as I possibly could and to involve those individuals in the decision making as much as I possibly could.”
Bum steer
Beer took Vennells to her reply to Davies. In it, she says: “Mark, thanks for this… You are right to call this out. And I will take your steer.”
“You did take the advice of the PR guy, didn’t you?” asked Beer.
“I really don’t remember it relating to the decision…” started Vennells, but her reply was halted by a loud, derisory reaction from the public gallery. Once the Inquiry chair, Sir Wyn Williams had intervened to restore order, Vennells told Beer: “I understand how this reads but I don’t recall making any conscious decision not to go back and put in place a review of all past criminal cases.”
Beer noted that further down in Vennells reply to Davies, she told him “There are two objectives, the most urgent being to manage the media. The second is to make sure we do address the concerns of [James Arbuthnot] and Alan Bates.”
Beer asked: “Do you accept that this exchange of emails shows that, in making decisions as the substance as to what the Post Office should do, ie whether it, itself, should seek to review whether there had been past miscarriages of justice, you took into account the views of your media adviser, as to the extent to which your decision would meet with front page news?”
After blethering a bit, Vennells replied: “I absolutely don’t accept that I took a decision to not review past criminal cases based on a media outcome. I didn’t take any decision on that. I wouldn’t have been able to do so and it was… would have been such an important decision that would have had to have gone to the Board.”
Earlier, Beer had asked “Do you agree that your nascent idea here of a review of all prosecutions of false accounting, if it had been carried into effect, may have avoided a lost decade until miscarriages of justice were discovered?”
Vennells agreed. “It may well have done”, she said.
O well…
Other posts on Vennells’ evidence to the Post Office Horizon IT Inquiry:
Vennells Day 1: Five things we learned
Vennells Day 2: Cover-up finally acknowledged
Vennells Day 2: Dispatches from the Bunker
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