Ben Foat: On His Terms

Would you trust this man?

What a difference a bit of time off makes. The last time Ben Foat was questioned by the Inquiry, he looked like a rabbit in the headlights, nervously surveying the mess he’d made of the Post Office’s disclosure responsibilities.

Today Foat gave evidence from a remote location, having declined to turn up in person, due to his ill-health. He also dictated the format of the Inquiry’s questioning, requiring a fifteen minute break after each hour of evidence.

Foat was calm, composed, helpful and clearly had enough time to look at the documents presented to him by the Inquiry to build a bullet-proof position against taking responsibility for any aspect of the Post Office scandal.

Foat joined the Post Office as Head of Legal in financial services in 2015, became Legal Director in 2016, won the Law Society’s in-house solicitor of the year award in 2018 and became Post Office general counsel in 2019, where he stayed until he became “increasingly sidelined” by his superiors within the business in early 2023.

Big Ben reminded the Inquiry that whilst he knew taking on the role of General Counsel within the Post Office would be “challenging” he was the right man for the job.

“I have had the benefit of having excellent previous experience,” he purred modestly, “whether it’s as a senior associate in private practice, or… teaching law at university or publishing, as well as working in an in-house role as a corporate lawyer for a major financial services institution.”

And… “I have also been on subsidiary executive committees and also risk and compliance committees and so I’ve had the benefit of extensive experience.”

Earlier this week, John Hyde at the Law Society Gazette listed five questions Foat had to answer. They were:

1) Do lawyers still believe most sub-postmasters were guilty?
2) Is the compensation process too confrontational?
3) Have lawyers put up unmanageable hurdles for claimants?
4) Are people still being prosecuted based on Horizon data?
5) Is the role of Post Office GC an impossible job?

The closest we got to a straight answer to any of the above was when counsel to the Inquiry, Julian Blake asked about compensation.

Foat confirmed that Herbert Smith Freehills (HSF) designed the hated Horizon Shortfall Scheme (HSS)and just about conceded it was very difficult to navigate for claimants. Or in his words:

“Obviously, Post Office is not a claims management company and it sought advice from HSF as to the establishment of the scheme. I am mindful of also… inquiry’s previous consideration in respect of the issue and I accept, of course, I think with the benefit of hindsight being able to make things clearer, being able to put things in more plain English, I think are entirely fair observations.”

Here are five other things we did learn from Foat’s evidence:

1 – Foat was told Horizon was robust as an air traffic control system.

When Foat arrived at the Post Office in 2015, just after “the Panorama episode had aired”, his colleagues told him the Horizon IT system was as robust as an “air traffic control system”. When asked who told him this, Foat replied: “that was the statement that I heard on a number of occasions from people. I don’t recall specifically the individual who said it, but it was a phrase that was used.”

2 – The Post Office CFO was keen to re-start prosecuting Subpostmasters

In June 2017, the Post Office CFO Al Cameron told colleagues that the unwillingness to prosecute Subpostmasters was “costing us blood”. Cameron proposed finding and prosecuting a “not too sympathetic a postmaster” who had made an “admission” but who wasn’t part of the group litigation.

3 – One of the worst Post Office lawyers, Rodric Williams, tried to do his best

Although Rodric Williams was Foat’s direct report, he took no responsibility for Williams’ actions in past criminal actions or the group litigation, and was quite happy for Williams to work with the Post Office GC Jane MacLeod (who has refused to give evidence to the Inquiry). A document seen by Williams which cast doubt on previous prosecutions was not shared with Foat. Foat called Williams “a very diligent and passionate lawyer”. Blake asked Foat what he thought of him now. Foat acknowledged the “devastation” Williams had abetted, but added his “genuine observation” of working with Williams “is that he is a person of integrity and he’s tried to do his best in the circumstances.”

4 – Foat contradicted Post Office CEO Nick Read twice

On the first occasion, Blake wanted to know about a specific aspect of the Bates v Post Office settlement negotiations, asking “Were you aware that a substantial proportion of any settlement would go to pay the costs and litigation funders on the part of the claimants?”, to which Foat replied “Correct, yes.” In April 2021, Nick Read told staff “it has only become apparent through various news reports since quite how much of the total appears to have been apportioned to the claimants’ lawyers and funders.” Read was part of the settlement negotiations team.

On the second occasion it was to “categorically deny” that he told Read when Read joined the business that he should not “dig into the past” and should consider the past prosecutions of Subpostasters an “historic issue”. Foat told Blake: “I couldn’t have said it because I am clearly on record in the documents saying that even with the Horizon Issues trial being undertaken, once the judgement is handed down, the issue around criminal convictions would need to be looked into, and that’s well documented that I said that.”

5 – Brian Altman KC did not admit to Foat that he’d messed up his advice on disclosure in 2013

Sam Stein KC

Brian Altman advised the Post Office on disclosure and historic prosecutions on a regular basis from 2013 to 2016. He was re-hired to lead the Post Office’s response to the Subpostmaster appeals hearings which began in 2020. Sam Stein KC asked Foat: “Did Mr Altman say or express his own concerns that “I, Brian Altman, was part of the decision-making process and made an error in that process on disclosure issues” and express therefore his concerns about whether he had a conflict ever discussed with you? And in the reverse, was that ever discussed with him? “Look Mr Altman, you’re experienced, you’re valuable to us because you’ve done a lot of work on this. Did the post office ever say you were part and parcel of that history of non-disclosure should you really be part of this?” Was it ever raised in that term?”

Foat replied: “The Post Office recognised that he had involvement, but just to be clear to your question, it was only until he gave evidence at the Inquiry that I understand he acknowledged that issue. Before that time, Mr Altman has never said anything to me or anyone else that I’m aware, has acknowledged that point.”

The Inquiry is now taking a two week break. It’ll return on 4 November with evidence from Simon Recaldin, Director of the Post Office’s “Remediation Unit.

If you want to read all the live tweets from today, they might be of interest – I am experimenting with half-decent live AI transcriber, which meants the lives tweets are far more accurate than they were when I was just bashing out a summary. Find them here.

UPDATE: The legal ethicist Richard Moorhead has been having a look at Ben Foat’s witness statements. There’s a whole new horror story there. Do have a read of Richard’s substack post on the issue. You can read Foat’s witness statements, the transcript of his evidence and the youtube videos here.


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25 responses to “Ben Foat: On His Terms”

  1. I have had recent dealings with Solicitors Regulation Authority while trying to complain about the selling of a house. It took the various solicitors one week short of a year to deal with the selling of one small property. It got nowhere, in the end I suggested they changed the name to ‘Solicitors Protection Authority’. The post office enquiry has confirmed exactly this. Snouts in the trough, power with no accountability.

  2. It is way past time that this enquiry was given the power to force people to appear, Jane MacLeod hiding in the shadows is a disgrace. She has no integrity and the spotlight needs to be firmly focussed on her part in this travesty of “justice”.

    As I have commented elsewhere, the SRA, the Law Society and all the other regulatory organisations of the legal profession havve just one purpose: to protect their own

  3. “Read was part of the settlement negotiations team”. I did not realise that one could negotiate a settlement. I knew that one could challenge the others sides costs, but ‘negotiate a settlement’, how does that work? Is this another Post Office legal trick to hurt the postmasters by knowing that a large proportion would be swallowed up in legal fees?
    As the 555 postmasters won the case, and won it spectacularly, I cannot understand why the judge did not award them costs (or perhaps he did?), and a punitive amount of cash.
    Nick, perhaps you could explain or do a more in depth blog on the subject. Meanwhile I will re-read the judgement to see if I missed the reasoning for the £58 million.

  4. He and all the other lawyers will never be brought to account. They liked Mr Singh because he was totally incompetent, they wielded the power before, and given that Foat was not exactly on his death bed, he at least, still is. I’d love to see them struck off but doubt it will ever happen.

  5. He and all the other lawyers will never be brought to account. They liked Mr Singh because he was totally incompetent, they weirded the power before, and given that Foat was not exactly on his death bed, he at least, still is. I’d love to see them struck off but doubt it will ever happen.

    1. Interested Observer avatar
      Interested Observer

      Oh I think it is obvious that Singh was kept in post as the useful idiot/cutout.

      The bigger question that nobody has cared to ask is whom agreed he could run his ‘public service’ conveyancing practice on the side.

      The answer to that would tell a lot about who was in the cabal that was trying to screw a lid on this.

  6. View from the U.S.:
    1. Nick, if you were on this side of the Pond, you and Computer Weekly would have received multiple Pulitzers by now. Bravo on the dogged, persistent, and excellent reporting.
    2. Became interested in this case by watching Mr. Bates v. Post Office on PBS. Found myself on vacation in your time zone confined to room with pneumonia, watched lots of hearings live. What I saw was astonishing and dispiriting.
    3. Like Foat—PO execs are covering up, deflecting, and outright lying under oath. And the later testifiers get to hear what the earlier ones said, as another commenter mentioned, so they can frame their answers accordingly.
    4. I am pessimistic that anyone other than possibly some lower-level people are arrested. We here in the US still think those in your law enforcement system are too afraid of the posh and privileged to ever charge them with serious offenses. (Of course, we have been horribly wrong on lots of cases, perpetrators, lawbreakers and liars, too.)
    5. Only way to full justice—and here I give the observation of a long-deceased close family member, upper-ranking FBI (he knew Deep Throat! He worked on the Kennedy—JFK—assassination case!). A good soldier always, he never divulged secrets, but he did say to me that in solving cases in the US, we are helped by our awful propensity to blab, rat on others, gossip and so on. Someone will always cause a house of cards to fall if threatened with serious prison time. So, like in Watergate (which I lived through—while living in DC), you need a John Dean, someone very close to the top who, when faced with incontrovertible evidence of a serious offense, will plea bargain down by implicating the others. And, one would hope, with ironclad evidence against them. I hope this happens. But someone has to be arrested.
    6. Watergate break-in: June 17, 1972. President Nixon resigns due to obstruction of justice: August 4, 1974. 2 years and not quite 2 months later. Sir Alan Bates and others first experience mysterious computer-generated short falls: 1999(?). PO execs, perpetrators of obstruction of justice, arrested, tried, and punished: . None, as of 25 years later. Astonishing. Finger crossed someone high ranking falls.

  7. I note that Ben Foat was, like Mike Young, kept away from the problems with SPM prosecutions when he joined POL. It’s like the execs had something to hide.

  8. Jenny Milverton avatar

    Agree with all of the above comments. Beyond angry still after months of watching the inquiry.
    Ben Foat appeared to have trained, or been trained, to field all questions likely to be thrown at him. And his responses certainly begged the question, what did he actually do?
    Please let there be justice somewhere out there in the dim and distant future. Meantime, just pay everyone what they are owed and deserved.

  9. I’m genuinely amazed by the parade of POL witnesses who have used their appearance at the Inquiry to brag about how their career experience made them uniquely suitable to their roles within the organisation. Yet that “experience” didn’t prevent them from, at the very least, contributing to this appalling scandal. And whilst they’re sat there, preening and delighting in their self-aggrandisement, it’s apparent they’ve entirely forgotten in that time that they’re appearing before a statutory inquiry into a scandal that utterly destroyed innocent lives – in a few cases, quite literally.
    I would have sympathy for anyone who is suffering ill-health, but observing Foat yesterday giving his evidence remotely, I had to wonder what the nature of his ill-health is. Certainly, physically, he appeared in “robust” health (sorry, couldn’t resist that one). If his sickness is due to poor mental health (likely caused by the realisation that he isn’t quite the legal Goliath he believed himself to be) then maybe, just maybe, he will finally be able to identify with the wronged SPMs, many of whom may never enjoy entirely good mental health for the rest of their lives.

  10. Defending Rodric Williams should be grounds for SRA investigation. Truly unforgivable.

    1. Quite,
      But sadly I think that it will be an ice cold day in hell before that happens. Organisations like the SRA sre primarily concerned with protecting their own.

  11. Interested Observer avatar
    Interested Observer

    Thing is, for all the flannel and buck passing some things are becoming painfully obvious.

    Mainly because various people were let go badly and then gave up what they knew.

    The really interesting question is, “why are The Untouchables – untouchable” – what scale of messianic mess or criminality is being covered up by allowing them to work in soft jobs accumulating pension years?

    There has to be a reason why they were kept so close to PO Central?

  12. “2 The – Post Office CFO was keen to start re-prosecuting Subpostmasters”

    Shouldn’t this be “re-start prosecuting” rather than “start re-prosecuting”?

    1. Yep will fix

  13. All I got from this ‘ evidence ‘ was an IKEA Catalogue of excuses, no I didn’t question this, he worked for me but I wasn’t involved, she was my boss but I left her to it, I didn’t know about this.

    This begs the question – what did he actually DO ?

  14. As the hearings continue, it increasingly seems that senior people deliberately made the chains of accountability fuzzy in order to isolate themselves from wrongdoing. But these executives were responsible for creating and maintaining those chains of accountability and, if middle and junior managers were unfairly placed in impossible situations and if support for their decision-making was not available, or was deliberately withheld, then accountability goes upwards. It seems there is enough evidence that all executives were fully aware of what was happening and how things were developing; and that their calculated and purposeful response was further to blur the chain of accountabilities.
    Thnkas to the work of this enquiry, deniability has become implausible.

    1. Thanks Bill, perfectly put!

    2. I think the lines of accountability probably were fuzzy, and that at the end of the day the buck stops at the top.
      Interesting report just out from the Institute of Directors suggests the directors mostly just weren’t competent. Very well worth reading. Has input from Richard Moorhead, who has a strong focus on lawyers’ ethics ( or perhaps lack of ) as emerging from scandal.
      Worth a read. Called Failure of Governance or some such.

  15. Alan M Dransfielf avatar
    Alan M Dransfielf

    Most,if not all Post Office Management and GovernmentOfficials have lied thru their teeth to the Public Inquiry. Ditto for Government officials, Treasury Office Cabinet Office. They are a bunch if cheating, lying thieving scoundrels or am I being too vexatious

  16. stanley canning avatar

    He also talked about the PO finding 32 000 boxes of records that no one was aware of. Amazing! I wonder how many more there are

    1. Interested Observer avatar
      Interested Observer

      Quite amazing really.

      Their accounting and record keeping were appalling.

      Well the accounting sits with the CFO and the Board. I have zero idea how any auditor could sign off PO’s accounts

      The record keeping sits with the company secretary and Board.

      No escape from those two issues.

      Ultimately the record keeping mess is quite deliberate as is the untouchability of The Untouchables.

      There is clearly a far worse truth being buried.

      The level of lying under oath is incredible. But it shines a clear light on the level of contempt large corporates, public entities and the civil service have for the UK legal system.

      Also how blind the UK legal system usually is. Thankfully Justice Fraser had some insight.

  17. Either Foat or Read has told the inquiry a straightforward lie under oath – over the question of whether Foat warned him off investigating historic abuse of postmasters.

  18. Teflon Foat

  19. “As robust as an air traffic control system”?

    I worked for an Air Traffic service-provider for over two years. The sector was plagued by incompetent teams and £multi-million project disasters.

    By coincidence, our assurance team conducted technical due-diligence on several system-suppliers. We assessed ICL/Fujitsu as lacking the skills and lifecycle processes required to engineer dependable (reliable, useable, secure, safe) systems. At the time, we were unaware of ICL’s involvement in fiascos including Horizon, Lorenzo and Libra.

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